An example of a short term letting policy

STAA members want to ensure the safety, security and respect for neighbours and common areas of shared buildings. Below is a set of recommended principles for building managers to implement as a best practice policy. These principles ensure a balance between homeowners being able to take advantage of the benefits of short-term rentals within the legal limits, while ensuring that they are in full compliance with the law, respecting the building and the neighbours.

If you live in a communal building, and you wish to engage in short-term rental activity, the following rules will apply:

  • You must register with the building manager that you are engaging in short-term rental activity, who your provider is, and which site(s) the property is listed on.   
  • Someone must be located close by and on call 24x7 in case of any issues and this company or person and their contact details must be registered with the building in case of any issues.      
  • Any short-lets must be by way of a license only and should not create a landlord and tenant relationship. 
  • Guests should be screened in advance with personal ID checks on arrival and copies of ID documents saved for all people staying (this is a health and safety requirement).   
  • Only the individuals named in the original booking are allowed in the development during the stay (and all ID's are checked before keys to the building are handed over).  
  • You must follow all health and safety requirements and have a current gas safety certificate, fire extinguisher, carbon monoxide detector, smoke alarm and first aid kit in the flat.   
  • You must have insurance that covers 3rd party liability due to any actions of the guests (including accidental damage). 
  • Porters should not be asked to manage any guests, from meeting them, to handing over keys etc. or to provide support to your guests in any way. 
  • If a building fob is lost or not returned by a guest, please advise the building management to ensure it is deactivated. All costs for replacement will be borne by the flat owner.     
  • No bookings of less than 3 nights should be taken to avoid extremely high turnover of people into the building and the security risks this poses.   
  • London legislation states that you may only conduct short-lets up to a maximum of 90 days per year for a home (above which planning permission from the council is required). You must be in compliance with the law.

This agreement will work on a honour system after hosts have registered. Building managers reserve the right to ask for evidence of compliance with the above rules. Building managers may take appropriate legal action if continued breach of the rules is identified. Responsibility for compliance with the above rules lies entirely with the owner of the property. Please note:

It is your responsibility to ensure you are meeting all the requirements as the leaseholder if you are electing to do or allow short-term lets in your flat.

STAA recommends that managers of communal buildings adopt the above policy which allows homeowners to benefit from additional income by renting out part or all of their homes, whilst ensuring that such activity does not compromise the security of the building or the quality of life of neighbours.