The STAA always welcomes news reports when an owner or tenant who has been illegally letting their property is caught and appropriate law enforcement action is taking against them.

These individuals are responsible for severely undermining trust in the short-term accommodation sector.

As the industry body, the STAA’s role is to create an environment for the responsible growth of the short-term letting sector in the UK. And it’s why we work tirelessly with our members and in partnership with local authorities to educate homeowners about their roles and responsibilities of offering up their properties for short-term letting.

Since we were formed in 2017, we have developed a growing portfolio of measures with the explicit aim of reassuring consumers and providing guidance and help to homeowners (and professional companies who manage accommodation).

These measures include our STAA Code of Conduct, to protect guests and hosts, support regulatory enforcement and maintain residential amenities which could be impacted by short-term lets; our Buildings Best Practice Policy which is aimed at guiding building managers and hosts in communal buildings on a balanced and responsible approach to short-term letting and, crucially, joint working partnerships with a number of local authorities to ensure the benefits of the sector can be realised, at the same time as developing policies that address common concerns about such activity as noise, rubbish and security.

The STAA has agreed a ‘Considerate short-term letting charter’ with Westminster City Council which succinctly sets out best practice standards which all hosts, property owners and management companies should follow to ensure compliance, and we are in discussion with a number of other councils around the UK about rolling out similar best practice partnerships. 

A lot of the bad practices that take place flout the law and there are clear penalties in place. As we have stipulated in the ‘Considerate short-term letting charter’ with Westminster City Council, it is illegal to sub-let a local authority property for any purpose, and that includes short-term accommodation.

If you suspect someone is doing it, then please contact your local authority or the accommodation platform on which the property is listed so that they can take action.

Short-term letting is helping millions of people earn legitimate additional income, allowing guests to experience the best of our urban neighbourhoods and supporting local businesses.  

We are pleased to see that the few rogue operators are being dealt with so we can continue to grow this dynamic, innovative and exciting industry responsibly.